The third advance month-to-month payment went out Sept. 15. 

Sarah Tew/CNET

Were you anticipating to get a direct deposit on Sept. 15 for your third child tax credit payment however by no means acquired it? You’re not alone: Many eligible households are experiencing the identical downside and will have already acquired their checks for up to $300 per child. On the opposite hand, some mother and father might have acquired their first payment in September, which might have been for $375 or $450 per child to make up for delayed funds.

There’s been a huge tax return backlog, in addition to changes on stimulus examine quantities, which is conserving the IRS busy. Some households are lacking their checks as a result of the IRS has incorrect banking data or mailing tackle data on file, or due to a processing glitch. And some mother and father are receiving extra money than they qualify for due to outdated tax particulars, which might have an effect on their taxes subsequent yr. We reached out to the IRS for an replace on the delayed child tax credit funds however didn’t obtain an instantaneous response. 

For now, we’ll present you how to examine your processed funds by means of your IRS child tax credit account. You might also want to replace your info or decide out of the remaining month-to-month checks earlier than the subsequent deadline on Oct. 4. And if you are still ready for your July or August cash, it could also be time to file a payment hint with the IRS (extra under). Here are another frequent child tax credit issues that oldsters are going through and the newest on the child tax credit extension. We’ve up to date this story just lately. 

What ought to I do if I’m nonetheless ready on considered one of my child tax credit checks? 

The 2021 advance month-to-month child tax credit funds began routinely in July. Even although child tax credit funds are scheduled to arrive on sure dates, you might not get the cash as anticipated for a number of causes. The IRS might not have an up-to-date mailing tackle or banking info for you. The mailed examine could also be held up by the US Postal Service or the direct deposit payment should be being processed. 

It’s additionally essential to be aware that if you have been a sufferer of tax-related id theft, you will not obtain child tax credit funds till these points have been resolved with the IRS. If the problems aren’t cleared up this yr, you will get the total quantity if you file taxes in 2022. And remember that even if you may have unpaid state or federal debt, it is best to nonetheless obtain child tax credit funds if you are eligible. 

Problems with lacking funds have additionally been reported amongst “mixed-status” households, the place one mother or father is a US citizen and the opposite is an immigrant: It seems to have been an IRS glitch that the tax company corrected for the August payment. Parents who file their taxes and whose kids have Social Security numbers qualify for the funds so long as they meet the opposite earnings and age necessities.

Another attainable motive your examine could also be delayed is that your 2020 return is nonetheless being processed; the IRS remains to be working by means of a backlog of returns. If your info has modified otherwise you had a child just lately, the IRS might not know that it owes you the credit, particularly if the tax company is basing the credit on your 2019 tax return whereas the newest one is processing. 

How do I get an replace on my child tax credit funds? 

You can count on recurring month-to-month funds to hit your checking account on the fifteenth of each month between now by means of December. According to the IRS, you need to use the Child Tax Credit Update Portal to see your processed month-to-month payment historical past. It’ll be a great way to look ahead to pending funds that have not gone by means of your checking account but. 

If you continue to have not acquired the cash you are owed, see if the Processed Payments part of the Update Portal has any info. If the payment was delivered, be sure your tackle and banking info are appropriate — particularly if you have moved or modified banks.

To examine on your funds on-line, you will want to register with your IRS username and ID.me account info. First-time customers will want to have a photograph ID (it’s one of many methods the IRS is attempting to shield your info from id theft). We do not know but if the portal will show different payment particulars, resembling banking info, quantity, the examine’s processing date or what might be inflicting a delay within the payment. 

If you are checking your checking account, search for the deposit labeled CHILDCTC. If your financial institution has not acquired the deposit from the IRS, it will not have any processing info for you if you are attempting to find your examine. If you suppose there’s an error, begin through the use of the Update Portal to double-check the financial institution particulars the IRS has on file, together with your account info and routing numbers. 

Child tax credit payment schedule

Monthly  Maximum payment per child 5 and youthful  Maximum payment per child age 6 to 17
July 15 $300 $250
Aug. 13 $300 $250
Sept. 15 $300 $250
Oct. 15 $300 $250
Nov. 15 $300 $250
Dec. 15 $300 $250
April 2022: Second half of payment  $1,800 $1,500

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Child tax credit: Everything we all know


When ought to I file a payment hint for lacking cash?

The IRS additionally provides a payment hint as a means to discover your funds, together with from lacking stimulus checks. You can request a hint — which implies submitting an inquiry into the situation of your IRS cash — by mailing or faxing Form 3911 (PDF) to the tax company. Even if the IRS says you are ineligible for advance funds, it’s finest to submit a payment hint in case there is a portal error. 

Your payment will likely be traceable if it has been a minimum of 5 days for the reason that deposit date and the financial institution hasn’t acquired the cash, 4 weeks for the reason that examine was mailed or six weeks if it was mailed to a forwarded tackle listed by USPS. If the examine was mailed to a international tackle, you’ll be able to ask for a payment hint after 9 weeks.

When to request a payment hint

Method of payment Time handed since IRS despatched your payment
Direct deposit 5 days
Check mailed to customary tackle 4 weeks
Check mailed to a forwarded tackle 6 weeks
Check mailed to a international tackle 9 weeks

At first look, the steps to request a payment hint can look daunting. You’ll want to print and mail the finished Form 3911 from the IRS (PDF) to begin tracing your child tax credit payment. If you need assistance finishing the shape, contact your native tax marketing consultant. Before you do, there are a number of pointers to take into accout. 

  • An IRS consultant advised CNET that there is not an abbreviation or code to embrace within the “Inquiry” discipline. You’ll want to be as particular as attainable about what payment you would like to track. Make positive to specify that you are looking to hint a child tax credit examine and the month the payment was disbursed. 
  • If you filed taxes collectively, each mother and father will want to signal the shape to begin the payment hint course of. 
  • Be positive to examine whether or not or not your cash was despatched by way of direct deposit or examine. If your banking info is listed on the Child Tax Credit Update Portal, we suggest selecting the direct deposit field. 
  • You’ll want to mail the shape the place you’ll often ship a paper tax return in your space. The IRS has an inventory of addresses and fax numbers to assist. 
  • You mustn’t request a payment hint to decide your eligibility or to affirm your child tax credit quantity. 
  • It might take up to 60 days to obtain a response.

What if my payment quantity’s not what I anticipated?

Your child tax credit checks might have been much less or greater than you anticipated. If you meet the entire child tax credit necessities and discover that you just’re receiving much less or extra money than anticipated, there are a number of steps you’ll be able to take. Start by checking your eligibility based mostly on your most up-to-date tax return utilizing the IRS Eligibility Assistant

Note that the IRS mentioned that it might be utilizing your 2019 tax return to decide your eligibility. Once the IRS processes your 2020 tax return, it will routinely regulate your advance month-to-month funds by growing or reducing how a lot you get. If you did not file your taxes, use the Child Tax Credit Non-filer Sign-up Tool to add your info and decide eligibility. It’s unclear if the IRS will make up any variations in remaining funds or if the distinction will likely be included in subsequent yr’s tax refund. 

One motive mother and father might get much less cash is if they fall out of the earnings bracket for the utmost quantity for month-to-month funds. Married {couples} submitting collectively incomes up to $150,000 and single filers incomes up to $75,000 can qualify for the total quantity. If you make extra, the month-to-month examine is diminished by $50 for each $1,000 over the earnings bracket. So, if you earn $80,000 as a single filer, you might solely be eligible for up to $200 per 30 days — relying on different eligibility elements. 

If you did not get considered one of your checks, you should still get it with the subsequent scheduled payment date after the IRS makes an adjustment. Parents with lacking funds this yr can count on their remaining checks to be bigger, as they are going to be unfold out over, say, 4 months as a substitute of six.

How do I contact the IRS with questions? 

You might have questions on your child tax credit eligibility, lacking examine or modifications to your info. Your first thought could also be to contact the IRS, however there’s restricted stay help due to the tax return backlog, delayed stimulus checks and unemployment tax refunds. The IRS has not introduced a separate cellphone quantity for child tax credit questions, however the principle quantity for tax-related questions is 800-829-1040. 

Instead of calling, it could also be sooner to examine the IRS web site for solutions to your questions. And do not forget that the Update Portal will help with eligibility, payment historical past and updating your private info on-line. 


Some mother and father have not acquired the August child tax credit examine but. 

Sarah Tew/CNET

Is it attainable to unenroll from the remainder of the month-to-month funds?

The child tax credit necessities are totally different from earlier years. If you finally obtain extra money than you are eligible for, you might need to pay the IRS again. That’s why it’ll be essential to use the Child Tax Credit Update Portal to inform the IRS of modifications to your family circumstances so changes might be made. 

You might select to decide out of advance month-to-month child tax credit funds to get one lump sum throughout tax time in 2022. It additionally often is the most secure possibility to keep away from repaying the IRS if you are ineligible for the month-to-month funds, particularly if your earnings modifications this yr. You can use the Child Tax Credit Update Portal to decide out of this system anytime. You’ll solely want to unenroll as soon as, and you need to be in a position to reenroll later this month if you want to. 

If you or your partner unenrolled from the child tax credit program however nonetheless bought the cash, it’s attainable you did not decide out in time. You want to achieve this a minimum of three days earlier than the primary Thursday of the month as a result of it takes up to seven calendar days to course of the request. Remember, the subsequent opt-out deadline is Oct. 4. Note that if you file taxes collectively, each mother and father want to unenroll. Otherwise, the partner who would not decide out will obtain half of the joint payment. 

Here are the deadlines for unenrolling:

Remaining child tax credit opt-out deadlines

Payment date Unenrollment deadline 
Oct. 15 Oct. 4 
Nov. 15 Nov. 1
Dec. 15 Nov. 29

The IRS will ship a discover (Letter 6419) nearer to tax time in 2022 with the adjusted credit quantity based mostly on the advance funds already disbursed to you. Hold on to this letter since you’ll want it if you file your 2021 earnings tax return if you want to return a part of your payment. If you acquired the primary and second child tax credit funds however are ineligible, it’s finest to decide out earlier than October’s payment. 

How do I replace the IRS with modifications to my mailing tackle or direct deposit particulars? 

Parents have till the subsequent deadline, Oct. 4, to replace banking and mailing info forward of the October examine. The IRS recommends utilizing direct deposit to get future funds extra shortly. Eligible mother and father who’ve banking info on file from stimulus checks or tax refunds with the IRS ought to have acquired cash by way of direct deposit. If the IRS would not have your account info, you’ll be able to submit it utilizing the Child Tax Credit Update Portal for the October payment. Any modifications after this date will not happen till the November advance examine. 

If you do not add your banking info in time, look out for a examine mailed to the tackle that the IRS has on file for you — identical to a mailed tax refund. And the excellent news is that you could now use the Update Portal to replace your mailing tackle. The IRS plans to proceed increasing the performance of that portal so you will give you the option to replace your earnings and variety of children within the close to future. 

A commenter in a Reddit thread in July says they have been advised the IRS is having a number of points with the child tax credit checks however is working to resolve them. If you are ready on your payment and the portal says it’s “Pending,” hold holding on. A examine ought to be coming your means quickly by way of direct deposit or mail. After every week, you’ll be able to strive to contact the IRS, or ultimately do a payment hint.

We’ll proceed to replace this story with new details about instrument updates, the child tax credit program and monitoring your funds. Take a have a look at how joint child custody impacts the child tax credit as nicely.

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