October’s child tax credit funds went out to tens of millions of households on Friday. But some checks may very well be late. 

Sarah Tew/CNET

October’s child tax credit test was scheduled to exit Friday, Oct. 15 to tens of millions of fogeys. There are simply two month-to-month checks left earlier than the ultimate payout throughout tax season 2022. If you have not obtained your October child tax credit test, or if you’re lacking any cash from July, August or September, we’ll assist you out. 

Last month, the IRS ran right into a technical concern that brought on round 2% of eligible households to miss September’s payment. It principally affected dad and mom who had lately up to date their checking account or handle particulars by way of the IRS Update Portal. The IRS mentioned it is working to resolve the issue and ship delayed child tax credit checks. But some dad and mom are nonetheless ready. 

The glitch is certainly one of a number of child tax credit issues that oldsters are going through. Some households are getting child tax credit checks with the incorrect quantity. We additionally discovered that if just one mum or dad in a married family made a correction to banking information or a mailing handle, it might have lowered the quantity of the payment. Also, dad and mom might need obtained extra money than they qualify for due to outdated tax info from outdated returns, which might additionally have an effect on their taxes subsequent 12 months

We’re right here to assist you work out how to monitor your cash on-line utilizing the IRS Update Portal and file a payment hint if just a few weeks have handed and there isn’t any signal of your cash. Here’s what you want to know if you plan to choose out of the remaining month-to-month checks earlier than the following deadline, Nov. 1 (you’ll get an even bigger test in 2022). And here’s the most recent on the child tax credit extension. We’ve up to date this story. 

What ought to I do if I didn’t get any child tax credit funds?

The 2021 advance month-to-month child tax credit funds began mechanically in July. Even although child tax credit funds are scheduled to arrive on sure dates, you could not have gotten the cash as anticipated for just a few causes. The IRS could not have an up-to-date mailing handle or banking info for you. The mailed test could also be held up by the US Postal Service or if was a latest payment the direct deposit payment should be being processed. 

It’s additionally necessary to observe that if you’ve been a sufferer of tax-related id theft, you will not obtain child tax credit funds till these points have been resolved with the IRS. If the problems aren’t cleared up this 12 months, you’ll get the total quantity when you file taxes in 2022. And remember that even when you have unpaid state or federal debt, you ought to nonetheless obtain child tax credit funds if you’re eligible. 

In September, roughly 700,000 households didn’t obtain a payment due to an IRS technical error. Problems with lacking funds had been additionally reported in earlier months amongst “mixed-status” households, the place one mum or dad is a US citizen and the opposite is an immigrant, although that concern ought to have been corrected for later funds. 

Another potential motive your test could also be delayed is that if your 2020 return is nonetheless being processed; the IRS remains to be working by way of a backlog of returns. If your info has modified or you had a child lately, the IRS could not know that it owes you the credit, particularly if the tax company is basing the credit on your 2019 tax return whereas the most recent one is processing. 

How do I get an replace on my child tax credit test? 

You can count on recurring month-to-month funds to hit your checking account on the fifteenth by way of December. According to the IRS, you can use the Child Tax Credit Update Portal to see your processed month-to-month payment historical past. It’ll be a great way to look ahead to pending funds that have not gone by way of your checking account but. 

If you nonetheless have not obtained the cash you’re owed, see if the Processed Payments part of the replace portal has any info. If the payment was delivered, be sure that your handle and banking info are appropriate — particularly if you’ve moved or modified banks.

To test on your funds on-line, you’ll want to register with your IRS username and account info. First-time customers will want to have a photograph ID (it is one of many methods the IRS is making an attempt to shield your info from id theft). 

If you’re checking your checking account, search for the deposit labeled CHILDCTC. If your financial institution has not obtained the deposit from the IRS, it will not have any processing info for you if you’re making an attempt to find your test. If you assume there’s an error, begin by utilizing the replace portal to double-check the financial institution particulars the IRS has on file, together with your account info and routing numbers. 

Child tax credit payment schedule

Monthly  Maximum payment per child 5 and youthful  Maximum payment per child age 6 to 17
July 15 $300 $250
Aug. 13 $300 $250
Sept. 15 $300 $250
Oct. 15 $300 $250
Nov. 15 $300 $250
Dec. 15 $300 $250
April 2022: Second half of payment  $1,800 $1,500


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Child tax credit: Everything we know


When ought to I file a payment hint for my lacking cash?

The IRS additionally gives a payment hint as a approach to discover your funds, together with from lacking stimulus checks. You can request a hint — which suggests submitting an inquiry into the placement of your IRS cash — by mailing or faxing Form 3911 (PDF) to the tax company. Even if the IRS says you’re ineligible for advance funds, it is best to submit a payment hint in case there is a portal error. 

Your payment shall be traceable if it has been at the very least 5 days because the deposit date and the financial institution hasn’t obtained the cash, 4 weeks because the test was mailed or six weeks if it was mailed to a forwarded handle listed by USPS. If the test was mailed to a international handle, you can ask for a payment hint after 9 weeks.

When to request a payment hint

Method of payment Time handed since IRS despatched your payment
Direct deposit 5 days
Check mailed to normal handle 4 weeks
Check mailed to a forwarded handle 6 weeks
Check mailed to a international handle 9 weeks

At first look, the steps to request a payment hint can look daunting. You’ll want to print and mail the finished Form 3911 from the IRS (PDF) to begin tracing your child tax credit payment. If you need assistance finishing the shape, contact your native tax marketing consultant. Before you do, there are just a few pointers to remember. 

  • An IRS consultant advised CNET that there is not an abbreviation or code to embrace within the “Inquiry” discipline. You’ll want to be as particular as potential about what payment you’d like to monitor. Make positive to specify that you’re trying to hint a child tax credit test and the month the payment was disbursed. 
  • If you filed taxes collectively, each dad and mom will want to signal the shape to begin the payment hint course of. 
  • Be positive to test whether or not or not your cash was despatched through direct deposit or test. If your banking info is listed on the Child Tax Credit Update Portal, we advocate selecting the direct deposit field. 
  • You’ll want to mail the shape the place you would often ship a paper tax return in your space. The IRS has a listing of addresses and fax numbers to assist. 
  • You shouldn’t request a payment hint to decide your eligibility or to verify your child tax credit quantity. 
  • It might take up to 60 days to obtain a response.

What if I do not get the test I anticipated?

Your child tax credit checks could have been much less or greater than you anticipated. If you meet the entire child tax credit necessities and discover that you’re receiving much less or extra money than anticipated, there are just a few steps you can take. Start by checking your eligibility based mostly on your most up-to-date tax return utilizing the IRS Eligibility Assistant

According to a Sept. 24 IRS assertion: “There are multiple reasons why people may be seeing a different amount than they expected. If only one spouse changed an address or bank account, the other spouse’s half could be going to the old address or bank account. In these instances, the full payment will still be distributed. Monthly payment amounts can also change depending on recently processed tax returns.”

The IRS might have used your 2019 tax return to decide your eligibility for this 12 months’s credit. Once the IRS processes your 2020 tax return, it would mechanically modify your advance month-to-month funds. If you didn’t file your taxes, use the Child Tax Credit Non-filer Sign-up Tool to add your info and decide eligibility. 

If you didn’t get certainly one of your checks, you should get it with the following scheduled payment date after the IRS makes an adjustment. Parents with lacking funds this 12 months ought to count on their remaining checks to be bigger, as they are going to be unfold out over fewer funds.

One motive a mum or dad could get much less cash is that if they fall out of the revenue bracket for the utmost quantity for month-to-month funds. Married {couples} submitting collectively incomes up to $150,000 and single filers incomes up to $75,000 can qualify for the total quantity. If you make extra, the month-to-month test is lowered by $50 for each $1,000 over the revenue bracket. So, if you earn $80,000 as a single filer, you could solely be eligible for up to $200 per thirty days — relying on different eligibility elements. 


Some dad and mom have not obtained July, August or September child tax credit checks but. 

Sarah Tew/CNET

How can I contact the IRS about my child tax credit questions? 

You could have questions about your child tax credit eligibility, a lacking test or adjustments to your info. Your first thought could also be to contact the IRS, however there’s restricted reside help due to the tax return backlog, delayed stimulus checks and unemployment tax refunds. The IRS has not introduced a separate telephone quantity for child tax credit questions, however the principle quantity for tax-related questions is 800-829-1040. 

Instead of calling, it might be sooner to test the IRS web site for solutions to your questions. And keep in mind that the Update Portal may help with eligibility, payment historical past and updating your private info on-line. 

Is it potential to cease the 2 remaining 2021 funds?

The child tax credit necessities are totally different from earlier years. If you finally obtain extra money than you’re eligible for, you might need to pay the IRS again. That’s why it is necessary to use the Child Tax Credit Update Portal to inform the IRS of adjustments to your family circumstances so changes could be made. 

You could select to choose out of advance month-to-month child tax credit funds to get one lump sum throughout tax time in 2022. It additionally would be the most secure possibility to keep away from repaying the IRS if you’re ineligible for the month-to-month funds, particularly if your revenue adjustments this 12 months. You can use the Child Tax Credit Update Portal to choose out of this system anytime. You’ll solely want to unenroll as soon as, and you ought to have the option to reenroll later this month if you want to. 

If you or your partner unenrolled from the child tax credit program however nonetheless obtained the cash, it is potential you didn’t choose out in time. You want to accomplish that at the very least three days earlier than the primary Thursday of the month as a result of it takes up to seven calendar days to course of the request. The subsequent unenrollment deadline is Nov. 1. Note that if you file taxes collectively, each dad and mom want to unenroll. Otherwise, the partner who would not choose out will obtain half of the joint payment. 

Here are the deadlines for unenrolling:

Remaining child tax credit opt-out deadlines

Payment date Unenrollment deadline 
Nov. 15 Nov. 1
Dec. 15 Nov. 29

The IRS will ship a discover (Letter 6419) nearer to tax time in 2022 with the adjusted credit quantity based mostly on the advance funds already disbursed to you. Hold on to this letter as a result of you’ll want it when you file your 2021 revenue tax return if you want to return a part of your payment. If you obtained the three child tax credit funds however are ineligible, it is best to choose out of the final two checks by Nov. 1.

How can I replace my mailing handle or direct deposit info earlier than the following test arrives? 

The deadline to replace banking and mailing info forward of the November test is Nov. 1. The IRS recommends utilizing direct deposit to get future funds extra rapidly. Eligible dad and mom who’ve banking info on file from stimulus checks or tax refunds with the IRS ought to have obtained cash through direct deposit. If the IRS would not have your account info, you can submit it utilizing the Child Tax Credit Update Portal for November’s payment. Any adjustments after this date will not happen till the December advance test. 

If you do not add your banking info in time, look out for a test mailed to the handle that the IRS has on file for you — identical to a mailed tax refund. And the excellent news is that you can now use the Update Portal to replace your mailing handle. The IRS plans to proceed increasing the performance of that portal so you’ll have the option to replace your revenue and variety of youngsters within the close to future. 

If you’re ready on your payment and the portal says it is “Pending,” maintain holding on. A test ought to be coming your approach quickly through direct deposit or mail. After every week, you can strive to contact the IRS, or finally do a payment hint.

We’ll proceed to replace this story with new info about software updates, the child tax credit program and tracking your funds. Take a take a look at how joint child custody impacts the child tax credit as nicely.

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