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You might have to request a Payment Trace from the IRS for your no-show stimulus verify.


Sarah Tew/CNET

Tax season is right here once more, however this 12 months is completely different. In addition to a tax refund, you might also want to file for any missing stimulus cash you are owed. If your second stimulus payment by no means arrived, you are not the one one. Millions have experienced delays or different points which have prevented their cash from arriving. Although most individuals will probably be ready to declare these missing funds on their 2020 tax return as a Recovery Rebate Credit (even if you happen to do not normally file taxes), in sure instances, you could want to contact the IRS and request one thing known as a payment trace to observe down your missing funds. 

To begin, you will first want to verify the IRS’ payment standing device. Depending on what it says, you could give you the chance to get your cash sooner by submitting your taxes. Or you might have to request a payment trace. (You may also use our stimulus calculator to estimate the sum of money it is best to have acquired.) We’ll assist you determine what to do.

Here’s all the pieces you want to know about what an IRS payment trace is, the 2 conditions in which you’ll want to request one as an alternative of submitting for a Recovery Rebate Credit on your taxes, and the way to get it all began. We’ve additionally obtained stimulus payment guides for older adultsyounger adultsSSI and SSDI recipientsnon-US residents and people residing overseas and individuals who pay or obtain baby help. Plus, here is what we know to this point a couple of third stimulus verify, together with the most recent drama with the dimension of the verify, how quickly a brand new verify may arrive and how a lot cash your family may get. This story was lately up to date.

Case 1: The IRS on-line app says the company despatched you a verify, however you by no means acquired any cash

If your second stimulus verify is missing, it is best to first go to the free IRS on-line payment monitoring device known as Get My Payment to discover out its standing. We have full directions on how to use the Get My Payment device and the completely different messages you would possibly see right here. You’ll want to plug in your Social Security quantity or Individual Taxpayer Identification Number, date of start, road handle and ZIP or postal code. 

The portal will present your payment standing, if your cash has been scheduled to ship, and the payment methodology (direct deposit or by mail) and date. You may also see a distinct message or an error. (By the way in which, here is why you may want to register for direct deposit with the IRS if you have not already.)

You’ll want to request a Payment Trace if the Get May Payment portal reveals that your payment was issued, however you have not acquired it inside these timeframes: 

  • 5 days because the deposit date in Get my Payment and your financial institution says they have not acquired it.
  • 4 weeks since it was mailed by verify to a normal handle for the primary verify; after Feb. 24 for the second verify.
  • 6 weeks since it was mailed and you’ve got a forwarding handle on file with the native submit workplace for the primary verify; March 10 for the second verify.
  • 9 weeks since it was mailed and you’ve got a international handle for the primary verify; March 31 for the second verify.


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Case 2: You acquired the IRS’s letter verifying that your payment was despatched, however you by no means obtained the funds

About 15 days after the IRS despatched your second stimulus verify (by both direct depositpaper verify or EIP card), it is best to have gotten a letter from the company confirming your payment and providing you with a approach to get in contact to report any issues. If you acquired this letter — additionally known as Notice 1444 Your Economic Impact Payment — however you by no means acquired your payment, you will want to request a Payment Trace. Make positive you retain the letter — you will want the data to file your declare. (Here’s what to do if you happen to misplaced the IRS letter about your stimulus verify.)

How to request a Payment Trace from the IRS now

To request a Payment Trace, name the IRS at 800-919-9835 or mail or fax a accomplished Form 3911, Taxpayer Statement Regarding Refund. (Note that if you happen to name the quantity, you will have to hear via the recorded content material earlier than you’ll be able to join with an agent.) Find out the place to mail or fax that kind for your state on the IRS web site

To full Form 3911, the IRS gives the next directions: 

  1. Write “EIP” on the highest of the shape (EIP stands for Economic Impact Payment)
  2. Complete the shape answering all refund questions as they relate to your payment
  3. When finishing merchandise 7 underneath Section 1:
  • Check the field for “Individual” because the Type of return.
  • Enter “2020” because the Tax Period.
  • Do not write something for the Date Filed.
  • Sign the shape. If you are married and submitting collectively, each spouses should signal the shape.

You mustn’t mail Form 3911 if you happen to’ve already requested a trace by telephone. And it is best to not request a Payment Trace to decide if you happen to had been eligible to get a verify, or to affirm the quantity it is best to have acquired, the IRS mentioned. 

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Better catch that missing cash earlier than it slips away.


Sarah Tew/CNET

How does the IRS deal with Payment Trace claims? 

The IRS will do the next to course of your declare, in accordance to its web site: 

  • If you did not money the verify, the IRS will problem a alternative. If you uncover the unique verify amongst your belongings, you are anticipated to return it as quickly as attainable.
  • If you probably did money the refund verify, count on a declare bundle from the Bureau of the Fiscal Service, which can embrace a replica of the cashed verify. Then, observe the included directions. The Bureau will evaluation your declare and the signature on the canceled verify earlier than deciding if they will problem a alternative. This is presumably to guard towards stimulus verify fraud.

When you would count on to get your missing stimulus cash

You ought to get a response from the IRS about six weeks after the company receives your request for a Payment Trace, in accordance to its web site. However, this may very well be delayed due to restricted staffing. 

For extra on stimulus checks, take a look at all of the stimulus checks info and particulars to know, and three good causes to arrange direct deposit with the IRS.

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