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It solely takes a couple of seconds to examine how quick — or slow — your internet is. 


Chris Monroe/CNET

The subsequent time your dwelling internet connection is struggling to load a webpage or Netflix retains buffering when you’re binging that new collection everyone seems to be speaking about, take a couple of minutes to troubleshoot what is going on on. A superb place to begin is by checking your internet connection’s speed. 

Magnifying any connection points from your internet service supplier is the truth that quite a lot of us are distant working and might also have youngsters at dwelling distant studying, two actions that may tax your internet connection. 

The repair could possibly be so simple as restarting your modem and router or upgrading to a mesh community. Below, we’ll present you how to examine your internet connection’s speed and provide recommendation when it comes time to troubleshoot. 

Run a speed check on your laptop or cellphone

There are loads of apps and web sites that may check the speed of your connection. Some of the extra common speed check companies embrace Speedtest.internet or Fast.com.

Whether you put in an app or use a web site, it is a good suggestion to run the check a couple of instances to get a way of your connection’s efficiency. Each check will take below a minute to full, providing the obtain and add speed outcomes. 

FCC household broadband guidelines

According to the FCC, that is how quick of a connection you will want primarily based on your utilization. 


Screenshot by Jason Cipriani/CNET

The FCC revealed a suggestion for family broadband speeds primarily based on the variety of gadgets and folks linked to the identical community. Basic service ranges from 3Mbps to 8Mbps, and might be adequate for mild utilization (searching, e mail, video calls, streaming HD video, and so on). Medium service is classed as 12 to 25Mbps and is finest for up to three customers or gadgets in use on the similar time with medium to excessive utilization relying on the exercise. Finally, superior service is any connection speed over 25Mbps and is finest suited to these with greater than 4 customers or gadgets utilizing the connection on the similar time for greater than mild utilization. 

Your internet connection’s speed will fluctuate primarily based on time of day, the variety of gadgets linked and in use, together with different components. I recommend working a number of speed checks over the course of a day or two, monitoring the outcomes, to gauge your connections true speed. 

(For the tech savvy, you need to use a Raspberry Pi to run speed checks on a set schedule and add the outcomes to Google Drive for you to monitor by following this useful information.)

Ideally, you’d join your laptop immediately to your ISP’s modem with an ethernet cable to run a speed check, however that is not at all times attainable. But there’s another choice for working a speed check: use your wi-fi router’s app. 

Speedtest Results

A speed check is a fast and straightforward method to see if one thing’s fallacious. 


Screenshot by Jason Cipriani/CNET

Run a speed check on your wi-fi router

Depending on the wi-fi router you employ, it is likely to be attainable to run a speed check by way of its app. For instance, Google‘s Nest Wi-Fi consists of the flexibility to run a speed check within the app or by asking Google Assistant how quick your internet connection is. 

Eero, Linksys Velop and Asus ZenWifi additionally embrace the identical functionality. 

Using your wi-fi router’s speed check might show to be extra correct, in idea not less than, as a result of the router is linked immediately to your modem. 

You haven’t got to rush out and purchase a brand new router if the speed check outcomes are decrease than you anticipate or are paying for. However, that will find yourself being the case relying on how previous it’s. Router know-how, similar to every other know-how, usually modifications and it will probably lead to efficiency points. If your router was bought within the final couple of years, odds are it is high quality and the problem is due to one thing else. 

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There are quite a lot of causes your internet could also be slow. 


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What to do if your speed is slower than what you pay for

The very first thing I like to recommend is popping off your modem and wi-fi router, leaving them off for about 30 seconds, after which turning them again on. Most of the time, this fixes any speed points for me. We have a couple of extra suggestions you’ll be able to attempt to get your community again to working because it ought to. 

The reply is not as simple as calling your service supplier and informing them of the subpar service. It’s a irritating reality, however ISPs are allowed to throttle your connection speed. However, there are steps you’ll be able to take to decide if that is the case, or if there’s one other subject at fault by following this information

You can even examine your supplier’s app or web site for an outage. The very first thing I do when my Comcast connection is appearing flaky is open the Xfinity My Account app and search for any service points. When there may be one, the app provides you with an estimated time of restoration. Knowing that the problem is not something on your finish means you’ll be able to forgo any troubleshooting.

Finally, you’ll be able to name your supplier to guarantee your modem helps your plan’s speed, or to see if there are plans or promotions that might be value an improve, so you will get the speeds you want so as to have a stress-free day of labor and play. 

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