October’s child tax credit funds went out to tens of millions of households on Friday. But some checks might be late. 

Sarah Tew/CNET

The IRS despatched the fourth child tax credit cost out to tens of millions of fogeys on Oct. 15. If you didn’t obtain your cost by way of direct deposit, it might be coming by paper check within the mail via the tip of October. However, if you have not obtained a child tax credit cost or in case you’re lacking cash from one of many different months, we’ll assist you determine what is going on on.

Last month, the IRS ran right into a technical concern that prompted round 2% of eligible households to miss September’s cost. It principally affected dad and mom who had just lately up to date their checking account or deal with particulars via the IRS Update Portal. The IRS stated these funds have gone out however some households might have obtained an overpayment. If that is you, your October, November and December checks might be barely adjusted. 

The glitch is one among a number of child tax credit issues that oldsters are dealing with. We additionally discovered that if just one father or mother in a married family made a correction to banking data or a mailing deal with, it might have decreased the quantity of the cost. Also, dad and mom may need obtained more cash than they qualify for due to outdated tax info from previous returns, which might additionally have an effect on their taxes in 2022

We’re right here to assist you determine how to track your cash on-line utilizing the IRS Update Portal and file a cost hint if a number of weeks have handed and there is no signal of your cash. Here’s what you want to know in case you plan to choose out of the remaining month-to-month checks earlier than the following deadline, Nov. 1 (which implies you will get an even bigger check in 2022). And here is the newest on the child tax credit extension. We’ve up to date this story. 

What ought to I do if I didn’t get any child tax credit funds?

The 2021 advance month-to-month child tax credit funds began mechanically in July. Even although child tax credit funds are scheduled to arrive on sure dates, you could not have gotten the cash as anticipated for a number of causes. The IRS might not have an up-to-date mailing deal with or banking info for you. The mailed check could also be held up by the US Postal Service or if it was a current cost, the direct deposit cost should be being processed. 

It’s additionally necessary to be aware that in case you’ve been a sufferer of tax-related id theft, you will not obtain child tax credit funds till these points have been resolved with the IRS. If the problems aren’t cleared up this 12 months, you will get the total quantity while you file taxes in 2022. And take into account that even when you’ve got unpaid state or federal debt, it’s best to nonetheless obtain child tax credit funds in case you’re eligible. 

In September, roughly 700,000 households didn’t obtain a cost due to an IRS technical error. Problems with lacking funds had been additionally reported in earlier months amongst “mixed-status” households, the place one father or mother is a US citizen and the opposite is an immigrant, although that concern ought to have been corrected for later funds. 

Another doable purpose your check could also be delayed is that if your 2020 return is nonetheless being processed; the IRS remains to be working via a backlog of returns. If your info has modified otherwise you had a child just lately, the IRS might not know that it owes you the credit, particularly if the tax company is basing the credit on your 2019 tax return whereas the newest one is processing. 

How do I get an replace on my child tax credit check? 

You can count on recurring month-to-month funds to hit your checking account on the fifteenth via December. According to the IRS, you should utilize the Child Tax Credit Update Portal to see your processed month-to-month cost historical past. It’ll be a great way to look ahead to pending funds that have not gone via your checking account but. 

If you continue to have not obtained the cash you are owed, see if the Processed Payments part of the replace portal has any info. If the cost was delivered, ensure that your deal with and banking info are appropriate — particularly in case you’ve moved or modified banks.

To check on your funds on-line, you will want to register with your IRS username and account info. First-time customers will want to have a photograph ID (it is one of many methods the IRS is attempting to defend your info from id theft). 

If you are checking your checking account, search for the deposit labeled CHILDCTC. If your financial institution has not obtained the deposit from the IRS, it will not have any processing info for you in case you’re attempting to find your check. If you suppose there’s an error, begin through the use of the replace portal to double-check the financial institution particulars the IRS has on file, together with your account info and routing numbers. 

Child tax credit cost schedule

Monthly  Maximum cost per child 5 and youthful  Maximum cost per child age 6 to 17
July 15 $300 $250
Aug. 13 $300 $250
Sept. 15 $300 $250
Oct. 15 $300 $250
Nov. 15 $300 $250
Dec. 15 $300 $250
April 2022: Second half of cost  $1,800 $1,500

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Child tax credit: Everything we all know


When ought to I file a cost hint for my lacking cash?

The IRS additionally presents a cost hint as a approach to discover your funds, together with from lacking stimulus checks. You can request a hint — which implies submitting an inquiry into the placement of your IRS cash — by mailing or faxing Form 3911 (PDF) to the tax company. Even if the IRS says you are ineligible for advance funds, it is best to submit a cost hint in case there is a portal error. 

Your cost might be traceable if it has been not less than 5 days for the reason that deposit date and the financial institution hasn’t obtained the cash, 4 weeks for the reason that check was mailed or six weeks if it was mailed to a forwarded deal with listed by USPS. If the check was mailed to a overseas deal with, you possibly can ask for a cost hint after 9 weeks.

When to request a cost hint

Method of cost Time handed since IRS despatched your cost
Direct deposit 5 days
Check mailed to commonplace deal with 4 weeks
Check mailed to a forwarded deal with 6 weeks
Check mailed to a overseas deal with 9 weeks

At first look, the steps to request a cost hint can look daunting. You’ll want to print and mail the finished Form 3911 from the IRS (PDF) to begin tracing your child tax credit cost. If you need assistance finishing the shape, contact your native tax marketing consultant. Before you do, there are a number of pointers to remember. 

  • An IRS consultant informed CNET that there is not an abbreviation or code to embrace within the “Inquiry” discipline. You’ll want to be as particular as doable about what cost you need to track. Make positive to specify that you are looking to hint a child tax credit check and the month the cost was disbursed. 
  • If you filed taxes collectively, each dad and mom will want to signal the shape to begin the cost hint course of. 
  • Be positive to check whether or not or not your cash was despatched by way of direct deposit or check. If your banking info is listed on the Child Tax Credit Update Portal, we advocate selecting the direct deposit field. 
  • You’ll want to mail the shape the place you’ll normally ship a paper tax return in your space. The IRS has a listing of addresses and fax numbers to assist. 
  • You shouldn’t request a cost hint to decide your eligibility or to verify your child tax credit quantity. 
  • It might take up to 60 days to obtain a response.

What if I do not get the quantity I anticipated?

Your child tax credit checks might have been much less or greater than you anticipated. If you meet all the child tax credit necessities and discover that you simply’re receiving much less or more cash than anticipated, there are a number of steps you possibly can take. Start by checking your eligibility based mostly on your most up-to-date tax return utilizing the IRS Eligibility Assistant

According to a Sept. 24 IRS assertion: “There are multiple reasons why people may be seeing a different amount than they expected. If only one spouse changed an address or bank account, the other spouse’s half could be going to the old address or bank account. In these instances, the full payment will still be distributed. Monthly payment amounts can also change depending on recently processed tax returns.”

The IRS might have used your 2019 tax return to decide your eligibility for this 12 months’s credit. Once the IRS processes your 2020 tax return, it should mechanically regulate your advance month-to-month funds. If you didn’t file your taxes or use the Child Tax Credit Non-filer Sign-up Tool by Oct. 15 to add your info and decide eligibility, the White House has now arrange a new sign-up instrument that might be obtainable till Nov. 15.

If you didn’t get one among your checks, you should still get it with the following scheduled cost date after the IRS makes an adjustment. Parents with lacking funds this 12 months ought to count on their remaining checks to be bigger, as they are going to be unfold out over fewer funds.

One purpose a father or mother might get much less cash is that if they fall out of the revenue bracket for the utmost quantity for month-to-month funds. Married {couples} submitting collectively incomes up to $150,000 and single filers incomes up to $75,000 can qualify for the total quantity. If you make extra, the month-to-month check is decreased by $50 for each $1,000 over the revenue bracket. So, in case you earn $80,000 as a single filer, you could solely be eligible for up to $200 monthly — relying on different eligibility elements. 


Some dad and mom have not obtained July, August or September child tax credit checks but. 

Sarah Tew/CNET

How can I contact the IRS about my child tax credit questions? 

You might have questions on your child tax credit eligibility, a lacking check or modifications to your info. Your first thought could also be to contact the IRS, however there’s restricted dwell help due to the tax return backlog, delayed stimulus checks and unemployment tax refunds. The IRS has not introduced a separate telephone quantity for child tax credit questions, however the principle quantity for tax-related questions is 800-829-1040. 

Instead of calling, it could be quicker to check the IRS web site for solutions to your questions. And keep in mind that the Update Portal can assist with eligibility, cost historical past and updating your private info on-line. 

Is it doable to cease the 2 remaining 2021 funds?

The child tax credit necessities are totally different from earlier years. If you finally obtain more cash than you are eligible for, you may need to pay the IRS again. That’s why it is necessary to use the Child Tax Credit Update Portal to inform the IRS of modifications to your family circumstances so changes could be made. 

You might select to choose out of advance month-to-month child tax credit funds to get one lump sum throughout tax time in 2022. It additionally will be the most secure choice to keep away from repaying the IRS in case you’re ineligible for the month-to-month funds, particularly if your revenue modifications this 12 months. You can use the Child Tax Credit Update Portal to choose out of this system anytime. You’ll solely want to unenroll as soon as, and you ought to be ready to reenroll later this month in case you want to. 

If you or your partner unenrolled from the child tax credit program however nonetheless bought the cash, it is doable you didn’t choose out in time. You want to achieve this not less than three days earlier than the primary Thursday of the month as a result of it takes up to seven calendar days to course of the request. The subsequent unenrollment deadline is Nov. 1. Note that in case you file taxes collectively, each dad and mom want to unenroll. Otherwise, the partner who would not choose out will obtain half of the joint cost. 

Here are the deadlines for unenrolling:

Remaining child tax credit opt-out deadlines

Payment date Unenrollment deadline 
Nov. 15 Nov. 1
Dec. 15 Nov. 29

The IRS will ship a discover (Letter 6419) nearer to tax time in 2022 with the adjusted credit quantity based mostly on the advance funds already disbursed to you. Hold on to this letter since you’ll want it while you file your 2021 revenue tax return in case you want to return a part of your cost. If you obtained the three child tax credit funds however are ineligible, it is best to choose out of the final two checks by Nov. 1.

How can I replace my mailing deal with or direct deposit info earlier than the following check arrives? 

The deadline to replace banking and mailing info forward of the November check is Nov. 1. The IRS recommends utilizing direct deposit to get future funds extra shortly. Eligible dad and mom who’ve banking info on file from stimulus checks or tax refunds with the IRS ought to have obtained cash by way of direct deposit. If the IRS would not have your account info, you possibly can submit it utilizing the Child Tax Credit Update Portal for November’s cost. Any modifications after this date will not happen till the December advance check. 

If you do not add your banking info in time, look out for a check mailed to the deal with that the IRS has on file for you — identical to a mailed tax refund. And the excellent news is which you can now use the Update Portal to replace your mailing deal with. The IRS plans to proceed increasing the performance of that portal so you will have the opportunity to replace your revenue and variety of children within the close to future. 

If you are ready on your cost and the portal says it is “Pending,” hold holding on. A check must be coming your approach quickly by way of direct deposit or mail. After per week, you possibly can attempt to contact the IRS, or finally do a cost hint.

We’ll proceed to replace this story with new details about instrument updates, the child tax credit program and monitoring your funds. Take a have a look at how joint child custody impacts the child tax credit as effectively.

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